Collection & Delivery
We offer a daily collection and delivery service and for customers further afield we supply postage paid labels fully paid for by X-cellent Dentamac.
For your peace of mind we offer:
|Royal Mail guaranteed next day delivery|
|Signed for with a unique tracking number, which you can trace on the Royal Mail website|
|First Class Service|
|Fully paid for by X-cellent Dentamac|
Once your work has reached the laboratory, we will deliver or post back to you your finished piece of work within 10 working days.
We personally phone on a daily basis to arrange collections, saving you time and leaving you with the peace of mind your impression will be collected on the same day.
We have Implemented special boxes at individual surgeries to guarantee safety, hygiene and to keep the impressions at the correct moisture level.
We ensure a smooth and reliable service from collection right through to delivery. Our customer-centric approach means that we are committed to rapid turnaround times and timely delivery, with a proven track record in meeting deadlines.
Each individual case goes out with an invoice and a patient prescription, followed by a detailed customer statement at the end of the month by either e-mail or post and we allow 30 days for payment.